Privacy Policy
Porto Santo Marina respects your privacy and is committed to protecting the personal data of users, visitors, clients, vessel owners, crews and other individuals who interact with this website or contact the marina through its official channels.
This Privacy Policy explains how personal data may be collected, used, stored and protected when using this website or when submitting requests related to marina services, berth availability, operational assistance, boatyard services or general enquiries.
1. Data Controller
The data controller responsible for the processing of personal data through this website is:
MARINA PXO - ACTIVIDADES NÁUTICAS, S.A.
NIPC / VAT Number: 519280377
Registered office: Estr. Do Aeroporto Nr. 101, 9060-382 Funchal, Madeira, Portugal
Operational location:
Porto Santo Marina
Estrada Jorge Moura Caldeira de Freitas
9400-220 Porto Santo
Madeira, Portugal
E-mail:
Phone: +351 291 983 069
For questions regarding this Privacy Policy or the processing of personal data, users may contact Porto Santo Marina through the official contact channels indicated above.
2. Personal Data We May Collect
Depending on how users interact with this website or with Porto Santo Marina, the following categories of personal data may be collected:
- Identification data, such as name, company name or representative name;
- Contact details, such as email address, phone number and address;
- Vessel-related information, such as vessel name, registration number, nationality, length, beam, draught, vessel type and other operational details;
- Information submitted through contact forms, berth requests, service requests or reservation enquiries;
- Billing or administrative information, when required for marina services, tariffs, contracts or official documentation;
- Technical information related to website use, such as IP address, browser type, device information, pages visited and date/time of access;
- Any additional information voluntarily provided by the user through forms, email, phone or other official contact channels.
Users should avoid submitting unnecessary personal data or sensitive information unless specifically requested by the marina for a legitimate operational, legal or administrative purpose.
3. Purposes of Processing
Personal data may be processed for the following purposes:
- To respond to contact requests, enquiries and information requests;
- To manage berth requests, marina reservations and service bookings;
- To assess vessel characteristics, operational requirements and availability;
- To coordinate arrival, departure, marina assistance or boatyard support;
- To provide information about marina services, tariffs, regulations and operational conditions;
- To manage administrative, billing, contractual or legal obligations;
- To improve website functionality, security and user experience;
- To comply with applicable legal, maritime, port, tax, administrative or regulatory obligations;
- To protect the rights, safety, property and operational integrity of Porto Santo Marina, its users and its facilities.
4. Legal Basis for Processing
Personal data may be processed under one or more of the following legal bases:
- The user’s consent, when submitting optional forms, requests or communications;
- The performance of a contract or pre-contractual steps requested by the user;
- Compliance with legal obligations applicable to the marina, its services or administrative requirements;
- Legitimate interests related to marina operations, service management, security, communication, record keeping and website protection;
- The protection of vital interests, where emergency or safety-related situations may require appropriate action.
5. Berth Requests, Reservations and Marina Services
When users submit berth requests, reservation enquiries or marina service requests, Porto Santo Marina may process personal data and vessel information necessary to evaluate the request, confirm availability, coordinate services and comply with applicable marina rules and operational requirements.
The submission of a request does not automatically guarantee availability, acceptance or confirmation of a berth or service. Requests may be subject to validation, operational conditions, documentation requirements, applicable tariffs and the official marina regulations.
6. Website Forms and Communications
When users contact Porto Santo Marina through website forms, email, phone or other official channels, the information provided will be used to respond to the request and manage any related service, operational or administrative process.
Users are responsible for ensuring that the information submitted is accurate, complete and up to date.
7. Cookies and Similar Technologies
This website may use cookies or similar technologies to ensure proper functionality, improve user experience, analyse website performance or manage user preferences.
Detailed information about cookies, cookie categories, consent options and preference management is available in the separate Cookie Settings section of this website.
8. Data Sharing
Personal data may be shared only when necessary and appropriate, including with:
- Marina management and operational staff;
- Website hosting, maintenance, email or technical service providers;
- Payment, billing, administrative or accounting service providers, when applicable;
- Competent public authorities, maritime authorities, port authorities, customs, police, emergency services or other official entities, when legally or operationally required;
- Professional advisers or legal representatives, when necessary to protect rights or comply with obligations.
Personal data will not be sold to third parties.
9. International Transfers
As a general principle, Porto Santo Marina aims to process and store personal data within the European Economic Area whenever possible.
If any service provider involves the transfer of personal data outside the European Economic Area, such transfers will be carried out only where appropriate safeguards are in place, in accordance with applicable data protection law.
10. Data Retention
Personal data will be kept only for as long as necessary for the purposes for which it was collected, including service management, administrative records, legal compliance, billing, dispute resolution or operational requirements.
Different retention periods may apply depending on the type of data, the nature of the request, the service provided and applicable legal or regulatory obligations.
When personal data is no longer required, it will be securely deleted, anonymised or archived in accordance with applicable rules and internal procedures.
11. Data Security
Porto Santo Marina applies appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, disclosure or destruction.
However, no website, email system or digital transmission method can be guaranteed to be completely secure. Users should take appropriate precautions when sending information online.
12. Rights of Data Subjects
Under applicable data protection law, users may have the right to:
- Access their personal data;
- Request correction of inaccurate or incomplete data;
- Request deletion of personal data, where legally applicable;
- Request restriction of processing;
- Object to certain types of processing;
- Withdraw consent, where processing is based on consent;
- Request data portability, where applicable;
- Lodge a complaint with a competent data protection authority.
In Portugal, the competent supervisory authority is the Comissão Nacional de Proteção de Dados (CNPD).
To exercise any of these rights, users may contact Porto Santo Marina through the official contact details provided in this Privacy Policy.
13. Third-Party Links
This website may include links to external websites, official entities, maritime authorities, tourism resources or third-party services.
Porto Santo Marina is not responsible for the privacy practices, content, security or legal information of third-party websites. Users should review the privacy policies of any external websites they access.
14. Updates to This Privacy Policy
Porto Santo Marina may update this Privacy Policy whenever necessary to reflect changes in legal requirements, website functionality, marina services, operational procedures or data processing practices.
The latest version will always be published on this website, with the corresponding update date.
15. Contact
For questions about this Privacy Policy or the processing of personal data, please contact:
MARINA PXO - ACTIVIDADES NÁUTICAS, S.A.
NIPC / VAT Number: 519280377
Registered office: Estr. Do Aeroporto Nr. 101, 9060-382 Funchal, Madeira, Portugal
Porto Santo Marina
Estrada Jorge Moura Caldeira de Freitas
9400-220 Porto Santo
Madeira, Portugal
E-mail:
Phone: +351 291 983 069
Last updated: 15 July 2026